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To: dave rose who wrote (5818)	10/3/2002 10:51:21 AM
From: Rob Fritz	Read Replies (3) \| Respond to of 306849

That is interesting, because I've heard of some work going to Israel, but not Germany. I know of a couple Bay Area, CA companies who have mid-term plans to out-source nearly all their IT support and development to India. I sincerely think these 'cost-savings' moves are going turn out much more expensive in the long-run. Rob

To: dave rose who wrote (5818)	10/5/2002 12:56:45 AM
From: John Chen	Respond to of 306849

dave,re:"mostly the CODING...not true". Even if it is true, majority of development is coding, validation, these jobs are gone. And it is the domino effect that will come. Every industry goes thru this kind of transition until the whole industry find the right place. Even call-centers go oversee. Textile, toy, jean, ... electronic assembly, testing, design. At least we got to keep the high paying management jobs. These will support the prized 'realEstate', like SanJose, Boston, D.C. I definitely can tell the difference on 'service' receive in one of my call to the same merchant at different time. During those 'off-hours', it's probably directed to oversea and don't expect 'service'. Things I normally can do, just got 'blunt answer': 'no can't do'. And then when I call in the day-time, back to the 'high standard' of USA's customer service. When you make a call to these service center, you can ask whom/where and then adjust your expectation. Well, you get what you pay for.