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To: mtnlady who wrote (6472)10/22/2002 10:27:48 AM
From: ynot  Read Replies (1) | Respond to of 6974
 
re CRM
my view is that CRM is one of the best stock hype products
for example
consider how 'CRM' has 'evolved' since it's introduction
contact management>SFA>CRM
forces the sales force, then the order entry folks, then the engineers to become data entry clerks just so the senior management has 'visibility' for the anlaysts to pump stock and guarantee bonus plans ;)
but then again
my time in the valley jaded me
regards,
ynot :)