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To: noiserider who wrote (19853)10/23/2002 1:22:55 PM
From: StocksMan  Read Replies (1) | Respond to of 20297
 
Gomez Penetrates The Small Business Banking Mindset

Tuesday October 22, 10:02 am ET

Inaugural Scorecard, custom research yields insights into small business customers' banking patterns and desires - and which banks do the best job of meeting these distinctive needs

WALTHAM, Mass.--(BUSINESS WIRE)--Oct. 22, 2002-- Gomez Inc., the Internet Quality Measurement firm, today revealed findings from research into what small business owners want from Web banking and its inaugural SOHO/Micro Banker Scorecard, which examines how the largest banks in the U.S. are serving the particular needs of owners of those small businesses with under $1 million in revenues.

Bank of America took top honors in the Q4 2002 SOHO/Micro Internet Banker Scorecard, followed closely by Key, Fleet and Bank One. Bank Of America's site was lauded for delivering digital check imaging to customers in almost all states in which the bank does business; for its clean small-business view of its products and services on its public site; and the consistent look and feel within its secure account management area that seamlessly covers all products, including credit cards. . .

biz.yahoo.com