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To: Mike M who wrote (7166)	12/17/2002 10:14:08 AM
From: TEDennis	Respond to of 9677

Perspective, perspectives, perspectives ... NetLedger, Salesforce.com Face Off NetLedger to launch migration tool; Salesforce.com readies finance offering; back-end meets front-end ...For instance, San Mateo, Calif.-based NetLedger is rooted firmly in accounting software. But earlier this year, the company launched NetCRM as an integrated part of its offering. Since then, NetLedger claims more than 30 companies have left salesforce.com for NetLedger, attracted by an integrated front-office, back-office offering. These defectors include: The Steele Foundation, Designs for Health, The Jordan Lawrence Group, HandyAll.com, SmartSynch and Peak Placement. ...Katherine Jones, managing director of enterprise business applications at Aberdeen Group, agrees that CRM might not be the best starting point for developing a pre-integrated, front-office and back-office solution. "The world doesn't revolve around CRM," she says, adding, "To be trite, you don't want the tail wagging the dog." But Benioff points to a landscape littered with failed CRM implementations as testament to the difficulty in building and selling cutting-edge CRM solutions. Moreover, he says many companies already have an ERP system and won't dump it just to go with a single, integrated offering. " Reality is everybody makes CRM decisions independently from their financial decisions," Benioff says. line56.com "The world doesn't revolve around CRM," ???? Say what ???? Whose world you talkin' 'bout, Willis? TED

To: Mike M who wrote (7166)	12/17/2002 10:24:35 AM
From: TEDennis	Respond to of 9677

Effective affectations ... The but There are many threats to growth projections in 2003, including possible changes in the Bush administration's economic policy, and credit tightening that could make it more difficult for U.S. companies to take out loans. Internationally, tech could be affected by increased instability by Japanese banks, ratcheting tensions between China and Taiwan, and earthquakes that could interrupt chip supplies to U.S. manufacturers. In addition, increased political tensions in Venezuela threaten to continue driving up oil prices, making all business more expensive. By far, the biggest risk is a war with Iraq, according to Hakala Management's Dyer. While the actual war could provide a business boost to some suppliers of military technology, the worry is what comes afterward. The Gulf War preceded the last U.S. recession. "War has an "a"ffect of making business more expensive for everyone," Dyer says. "Everything changes if we start dropping bombs." marketwatch.com TED