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Technology Stocks : FirstWave Technologies (FSTW) -- Ignore unavailable to you. Want to Upgrade?

To: Oeconomicus who wrote (7374)	12/30/2002 8:18:57 PM
From: TEDennis	Read Replies (1) \| Respond to of 9677

One of the drawbacks of being on the "bleeding edge" is that you have to retrofit emerging standards into any code that exists prior to the standards acceptance. Otherwise, you might not be able to interact as well as your customer might like you to. xml.coverpages.org FSTW will, of course, conform to the standards. Right? TED

To: Oeconomicus who wrote (7374)	12/30/2002 8:37:53 PM
From: TEDennis	Respond to of 9677

CRM's Must-Have Why Microsoft CRM will be the Killer App [snip...] Bottom Line Microsoft Business Solutions introduction into the CRM market will affect existing CRM players in a number of ways. First, the smaller CRM vendors with whom Microsoft and Microsoft Business Solutions acknowledge competition face a very tough road. It is possible that some of these vendors may disappear altogether. The existing middle-tier vendors will need to merge or partner with back-office vendors or focus on specific verticals in order to maintain their positions. The impact on the business of middle-tier vendors will not be as immediate as with the lower-end vendors, but it will exist and increase as Microsoft Business Solutions and its partners continue to expand the functionality of Microsoft Business Solutions CRM. The larger CRM vendors that already offer a suite of front- and back-office applications will be the least affected. However, they will face increasing competition from middle-tier vendors seeking refuge in their market space. Larger CRM vendors will potentially compete with Microsoft Business Solutions as divisions of large companies adopt the solution, but generally the larger vendors will experience the least impact from Microsoft Business Solutions' product. Many existing CRM vendors have reacted to Microsoft Business Solutions' latest entrance in to the CRM market by stating that the move validates the demand for CRM in the mid-market. While this statement may be true, it is hardly a situation where demand is exceeding supply and a "high tide will raise all boats." More realistically, Microsoft Business Solutions will bring the tide with it and in the process sink some boats. destinationcrm.com