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Technology Stocks : Applied Materials No-Politics Thread (AMAT) -- Ignore unavailable to you. Want to Upgrade?

To: Sarmad Y. Hermiz who wrote (4854)	1/10/2003 8:26:38 AM
From: Road Walker	Respond to of 25522

Dell Computer's CEO Says Strong Holiday Sales Met Expectations By David Evans Las Vegas, Jan. 10 (Bloomberg) -- Dell Computer Corp., the world's largest maker of personal computers, ended 2002 with strong holiday season sales that met the company's expectations, said Chief Executive Michael Dell. ``We expected to have strong sales in the holiday season, and they were kind of like we expected,'' said Dell, speaking with reporters Thursday night at the Consumer Electronics Show in Las Vegas. His upbeat comments followed disappointing results from Gateway Inc., which on Tuesday said its fourth-quarter loss was wider than expected as sales slipped from the year-earlier period. Dell is probably taking market share from Gateway, the third- largest U.S. personal computer maker, analysts have said. ``We're growing our business pretty much in every geography, in every customer region, and our business is solid,'' Dell said. Growth in sales was strongest in China and Japan, he added. Dell also said customer satisfaction problems that plagued the company a year ago have been dealt with by adding support staff. That reduced the time spent on hold by customers calling the company for help, while improvements in products helped reduce the number of calls, he said. ``We've taken out about 5 million support calls with proactive engineering to make the products more reliable,'' said Dell. Dell Printer At a Las Vegas town hall invitation-only meeting of computer customers, Dell displayed a prototype of the first Dell-branded printer the company plans to begin selling by June. No price was given for the model shown, an ink jet printer that also functions as a scanner and fax machine and will be produced in partnership with Lexmark International Inc. Shares of Austin, Texas-based Dell fell 2 cents to $28.30 in regular trading. The shares have risen 5.8 percent this year.