To: Lizzie Tudor who wrote (15701 ) 1/14/2003 4:07:13 PM From: stockman_scott Respond to of 57684 Web Services Nirvana: Fast Track or Slow Boat? 1/14/03 By Ed Raymond www.CRMDaily.com The trend toward Web services, which promise to provide dramatically easier integration between enterprise applications, has taken over the e-business spotlight recently. For instance, Siebel's (Nasdaq: SEBL - news) Universal Application Network, featured in Siebel 7.5, relies in part on Web services to enable links between Siebel CRM and other vendors' back-office applications. Proponents say Web services will make it relatively easy for programs built on differing standards -- including Microsoft's .NET, Java 2 Enterprise Edition (J2EE) and proprietary systems -- to share information, allowing them both to live useful lives within the same organization. Siebel Systems' David Schmaier, executive vice president of products, wholeheartedly adopts that view. Schmaier recently told CRMDaily.com that .NET and J2EE are going to coexist, with Web services as "the lingua franca." But how great an impact will Web services really have on corporate IT operations, and how soon? According to Schmaier, "in the next two or three years, if you don't embrace Web services, you won't exist as a software company." Bridging Multiple Standards Most large organizations today have multiple standards at work, and the difficulty of patching them together has been a major barrier to getting disparate corporate systems to communicate. "You might have an order fulfillment system and an ERP (enterprise resource planning) system on two different platforms," said Eric Austvold, lead infrastructure analyst at AMR Research. "The question is, how do you share [information] between those two applications?" Historically, software vendors have left it up to the customer to figure out the answer, he told CRMDaily. Dead Issue "With the advent of Web services in the last 18 months, the W3C (World Wide Web Consortium) has come up and said, 'Let's create a common set of languages and describe how you would share information between enterprise applications,'" Austvold explained. "Web services eliminates the issue of whether you're using .NET or J2EE," Ed Abbo, vice president of technology at Siebel Systems, told CRMDaily. "Web services provides an abstraction layer that allows a systems developer to invoke the services of those applications without having to worry about the nuances of whether it's .NET or J2EE or a legacy platform. "We believe that the world will be heterogeneous," he added. "Companies will continue to use both .NET and J2EE for their strengths." Distant Horizon But Austvold cautioned that it will be a while before anyone sees the full benefit of Web services. "It's got something like a ten-year horizon on it," he said. The standards are immature, and vendors are just starting to implement them. Even when vendors fully support the standards, the customer will have to buy a specific version of a product that supports a particular standard, then implement it. "That time frame just by itself is going to be 36 to 48 months, minimally," Austvold said. "What [proponents are] saying about Web services helping to broker the disparity between two different platforms is true," Austvold acknowledged, "but I'd caution that it's going to take quite a while for that to develop and have customers realize the benefit of that technology." story.news.yahoo.com