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To: Patricia Meaney who wrote (32256)1/30/2003 1:04:43 AM
From: Lost1  Read Replies (1) | Respond to of 110652
 
I have mine using a parallel port instead of the USB. Is that option available? I remember that it involved changing the setting to the ECP MODE in the BIOS

I friend told me that printers do better with the parallel. I seem to recall him talking about it being faster than USB in the case of a printer

perhaps someone here can confirm that

I've had no problems since I made the BIOS changes. I do have to give the machine an extra 3 minutes at startup so that all of the printing "checklists" can run through all of the parameter stuff...If I try to do anything prior to it finishing my machine freezes up



To: Patricia Meaney who wrote (32256)1/30/2003 1:09:54 AM
From: Lost1  Respond to of 110652
 
I found this regarding a few HP models..not your's but it explains a few things

Parallel installation supported in Microsoft® Windows 95, 98, Me, 2000, NT, and XP
Verify cable type and configuration settings.

For troubleshooting purposes, ensure that no A/B switch box or any type of dongle is in the connectivity setup. These can be added later after everything else is functioning.
Verify that the parallel cable is marked IEEE 1284, and that the cable length is less than three meters (10 feet).
Ensure that the port configuration is set to ECP mode in the BIOS (refer specifically to the documentation for the brand name PC model). However, you may wish to consider the sections below.
Setting ECP mode in BIOS
Because there are many different BIOS versions and variations, this is a general description of the procedure.

CAUTION: Changes made to the BIOS may alter the performance or functionality of the computer. Experimentation is discouraged unless the impact of the change to the computer is thoroughly understood. For more detailed instructions, or if otherwise necessary, consult the manufacturer of the PC for BIOS instructions. In the case of HP, contact HP Pavilion or Vectra support.

Shut down the PC, wait the manufacturer's recommended down time, then restart the PC.
As the computer starts, look for the setup initiator. Typically DEL (Delete), F1 (or some other F key or a combination of keys) is used to enter setup (possibly config, settings or boot menu\setup). Press whichever key is indicated on the screen. Most computers allow only few seconds to accomplish this.
Use the keyboard and the arrow keys to follow the on-screen instructions (usually located near the bottom of the screen) to select Configuration, then Ports, and Port Mode. Along the way to Port Mode settings, the words, Advanced or Advanced Settings may appear. The port mode setting may be under such names as I/O Devices or Integrated Peripherals. Terminology will vary among manufacturers.
On some BIOS versions, no option list is presented. Instead, a single entry from the list is shown. In such cases the ENTER key is often used (check the on-screen instructions) to select the desired options. Although there are several variations, look for the ECP setting.
Once the desired Port Mode is found and selected, be sure to save the change before completely exiting. Most BIOS systems prompt to save changes. If unsure about having made the correct modification, refuse to save them, and try again on the next start up.
After selecting the desired option, exit BIOS.
After exiting BIOS, the system will continue the current startup to load Windows.
NOTE: Certain Gateway models have a preference for the EPP mode.

When a BIOS change made to the parallel port mode (such as ECP) was made on a previous start up, expect the Found New Hardware Wizard to process the installation during the start up.
Branded computers should successfully search the hard drive for the necessary files, usually located under C:\Windows\Options\CAB. Typically, clone computers require the Win98 disk for access to the CAB files located under the Win98 folder on the CD-ROM drive.

USB installation supported in Windows 98, Me, 2000, and XP
Verify that the USB port setting in the BIOS is enabled. If necessary, refer specifically to the documentation for the brand name PC model. However, you may wish to consider the notes below.

Enable USB in BIOS
Because there are many various BIOS versions and variations, this is a general description of the procedure.

CAUTION: Changes made to the BIOS may alter the performance or functionality of the computer. Experimentation is discouraged unless the impact of the change to the computer is thoroughly understood. For more detailed instructions, or if otherwise necessary, consult the manufacturer of the PC for BIOS instructions. In the case of HP, contact HP Pavilion or Vectra support.

Shut down the PC, wait the manufacturer's recommended down time, then restart the PC.
As the computer starts, look for the setup initiator. Typically, DEL (Delete), F1 (or some other F key or a combination of keys) is used to enter setup (possibly config, settings or boot menu\setup). Press whichever key is indicated on the screen. Usually, this must be done within a few seconds.
Use the keyboard and the arrow keys to follow the on-screen instructions (usually located near the bottom of the screen) to select configuration or USB settings. Terminology will vary among manufacturers.
On some BIOS versions, only a single entry from the option list is shown. In such cases the ENTER key is often used (check the on-screen instructions) to select the desired option. In the case of USB, the choices are usually ENABLED or DISABLED (ACTIVE or INACTIVE). Although there are several variations, look for the preferred ENABLED setting or possibly the AUTO setting.
Once the desired USB setting is found and selected be sure to save the change before exiting. Most BIOS systems prompt to save changes. If unsure about having made the correct modifications, do not save them, and try again on the next start up.
After selecting the desired option, exit BIOS.
After exiting BIOS, the system will proceed with the current start up and continue to load Windows.

hp.com



To: Patricia Meaney who wrote (32256)1/30/2003 1:13:55 AM
From: Lost1  Read Replies (1) | Respond to of 110652
 
HP All-in-One Products - Resolving Installation Problems for USB Connected All-in-Ones in Windows

hp.com

I really think that there is a good possibility that your problem lies in this area