To: The Duke of URLĀ© who wrote (2696 ) 3/12/2003 8:05:43 AM From: Piotr Koziol Read Replies (1) | Respond to of 4345 HP Beats IBM and CA as Management Software Champion Wednesday March 12, 7:45 am ET HP OpenView Leads the Pack in CRN's Channel Champions Study PALO ALTO, Calif.--(BUSINESS WIRE)--March 12, 2003--HP (NYSE:HPQ - News) today announced its HP OpenView management software was named overall winner within CRN's recent "Channel Champions 2003" study, beating IBM and Computer Associates. HP's success is attributed to HP OpenView's service-level approach, price/performance, modularity, ease of implementation and out-of-box functionality. HP's ranking marks the second year in a row that the company has been recognized for its leading HP OpenView management software suite. Introduced in 1990, the annual CRN Channel Champions study measures solution provider satisfaction with vendor partners on a dozen criteria; the results reveal how vendors fare among large and small solution providers. Overall, CRN Channel Champions are vendors that offer high-quality products, coupled with strong support focusing on channel partners. This year, HP OpenView again set the standard in the network management category by securing the highest solution provider satisfaction ratings in eight of the 12 criteria and ranking first over IBM Tivoli and CA. HP OpenView stood out for price/performance, as well as its modular, building block approach versus competitors' framework approach to IT management software. Solution providers also pointed to the value in HP's ability to span both mid-market and enterprises due to its scalability and out-of-the-box functionality. Further, HP was touted for the contribution its service-level approach to IT management software makes to the return on customers' IT investments. HP OpenView software allows customers to manage their infrastructure from a single console rather than a collection of individual devices and to visualize their infrastructure as a variety of services, enabling immediate root cause analysis of potential problems. With access to a service-level view of their infrastructure, HP OpenView customers are not only able to detect specific problems among network or system elements, they can also access all fault and performance management information across the entire infrastructure and integrate it to discover dependencies. "For IT customers to sustain a competitive advantage, they need to work with a vendor who delivers end-to-end service management capabilities," said Nora Denzel, senior vice president, HP Software Global Business Unit. "For the second year in a row, we have the honor of being singled out as CRN's Channel Champion in the management software space. We take pride in working with partners to provide customers with solutions to optimize business performance and create greater efficiencies through the effective application of our industry-leading HP OpenView solutions to seamlessly manage multi-platform infrastructures."