To: ChrisJP who wrote (114252 ) 6/3/2003 1:12:57 PM From: Jim Bishop Read Replies (2) | Respond to of 150070 MLOG here's why...just out: MLOG Microlog Awarded $10.6MM for Defense Department Worldwide Pharmacy Solution Business Editors/High-Tech Writers GERMANTOWN, Md.--(BUSINESS WIRE)--June 3, 2003--Microlog Corporation (OTCBB:MLOG), a market leader in customer communication solutions for healthcare, announced today that they have received a multimillion-dollar award from the Department of Defense (DoD) Military Health System for an automated pharmacy prescription refill and reminder system. The total solution with options amounts to $10.6 million over five years. DoD selected Microlog over others because of its ability to deliver the highest competitive value. The DoD Military Health System services over 8.7 million members of the armed services and their dependents through 592 pharmacies and 102 military treatment facilities. The Military Health System processes more than 1 million prescriptions and nearly 900,000 outpatient visits per week. The Microlog solution will be deployed worldwide in 126 sites serving all military treatment facilities and pharmacies in Asia (7), Europe (10), and the United States (109) including Puerto Rico and Guantanamo Bay in Cuba. "We are excited to have been selected by the Department of Defense to deliver this pharmacy solution," said Joe Brookman, CEO of Microlog. "This award reinforces our leadership in the healthcare customer communications market -- and builds on our success with government and commercial clients such as Walter Reed Army Medical Center, Aberdeen Army Post, Moncrief Army Community Hospital, and Eckerd Pharmacy's 2,650 stores nationwide. Our solutions ensure convenience and efficient service, as well as accurate, complete and timely patient information. This all leads to superior customer service and significant bottom-line value for businesses, government and taxpayers alike." Mobilization and movement of armed services personnel is more fluid today than ever - and members of the armed services will now have access to pharmacy services 24 hours a day, 7 days a week regardless of where they may be stationed or temporarily assigned. Service personnel will be able to conveniently request their prescriptions by telephone or through the TRICARE Web site. Prescriptions may be mailed or reserved for pick up at a local military pharmacy and service personnel will be notified when prescriptions are available and reminded to pick them up. Military patients will also receive reminders for upcoming medical appointments. Pharmacy staff will have accurate patient and order information available at all times which will dramatically enhance the quality of service provided to military personnel wherever they are. The solution frees pharmacy staff from routine tasks, allowing them to focus on patient care. The Microlog pharmacy solution integrates across the DoD patient care information systems with the TRICARE web site, and is designed to let pharmacy staff continue providing services to military personnel even if the patient information systems are unavailable. "Today, if the patient information systems go down, military pharmacists can continue to process orders and print drug labels locally, but can spend a week manually recovering these interim orders when the patient information systems become available," said John Mears, Chief Technology Officer for Microlog. "The new solution will automatically recover these types of interim orders, saving the military significant dollars and otherwise wasted staff effort." Under the terms of the agreement, Microlog will integrate, test and install the solution worldwide within 12 months. Microlog (OTCBB:MLOG) is a market leader in healthcare communications for customer service, delivering solutions for clients in both commercial and public sectors. Microlog offers a complete solution for automated pharmacy refill as well as systems that provide patient reminders for both doctor visits and in-store pickups. Microlog supports customer communications of all types including telephone, TDD for hearing impaired, Automated Outbound Dialing, Voice Message Queuing, Email, Web chat, Web callback, Web collaboration, Web mail, Voice over IP, FAX and scanned hardcopy mail. For more information call (301) 540-5500 or visit www.mlog.com. --30--RM/ph* CONTACT: Microlog Corporation Robin Lovett, 301/540-5549 rlovett@mlog.com or Richard Fouts, 301/540-4912 richardf@mlog.com KEYWORD: MARYLAND INDUSTRY KEYWORD: TELECOMMUNICATIONS PHARMACEUTICAL GOVERNMENT AEROSPACE/DEFENSE SOURCE: Microlog Corporation Today's News On The Net - Business Wire's full file on the Internet with Hyperlinks to your home page. URL: businesswire.com *** end of story ***