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Pastimes : Computer Learning -- Ignore unavailable to you. Want to Upgrade?

To: DismalScientist who wrote (34623)	6/4/2003 9:17:43 PM
From: mr.mark	Respond to of 110652

i am out of ideas, however.... i am consulting with a brilliant netscape enthusiast at this moment. should she be kind enough to proffer assistance, i will pass it along immediately. (Ramona, i'm talking about you!)

To: DismalScientist who wrote (34623)	6/4/2003 10:12:43 PM
From: mr.mark	Read Replies (1) \| Respond to of 110652

okay Alan... my inside track to netscape repair has just provided her take on what you can try, given what she has read of your situation. below find her response in its entirety... ******************************** "AHA! I just found his most recent post: 6:34 P.M., and I see that he upgraded, then lost his Mail Accounts. That is a horse of another color.... Here is what I would suggest: Go to your Mail Preferences: Edit \| Mail & Newsgroups Account Settings \| Server Settings Disable: Empty Trash on Exit If you are using a Theme other than the Default Modern Theme, revert back to the Modern Theme. Close Netscape: Open Windows Explorer Browse to the Problematic Mail Account Folder (C:\Windows\Application Data\Mozilla\Profiles\profilename\xxxxxxxx.slt\Mail\mailaccount) Delete all files with an MSF extension Do NOT delete any files WITHOUT the MSF extension. This may be pointing to a profile corruption. As a last resort, Create a New Profile ( home.att.net ) and see if the problem remains." ********************************** good luck