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Non-Tech : Binary Hodgepodge -- Ignore unavailable to you. Want to Upgrade?

To: ~digs who wrote (623)	7/10/2003 5:37:32 PM
From: ~digs	Read Replies (1) \| Respond to of 6763

Nuance Ships Nuance Call Steering 1.0 biz.yahoo.com Powered by Say Anything(TM) and AccuRoute(TM), Nuance's natural language understanding technologies, Nuance Call Steering enables companies to consolidate their various customer service phone numbers to one 800-number that simply greets callers with "Welcome. What can I do for you today?" A caller may respond by describing their request naturally, rather than having to work through a keypad menu structure. The system can then quickly and automatically route callers to the destination best suited to their needs: such as an agent in the billing department, automated applications for order management or a store locator.