SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Strategies & Market Trends : The Residential Real Estate Crash Index -- Ignore unavailable to you. Want to Upgrade?


To: RealMuLan who wrote (14121)10/2/2003 1:50:14 PM
From: Lizzie TudorRespond to of 306849
 
Lucky you. I have had quite a few times of experience with the tech support for Dell in India, and for some banks too (like Chase), and they were not good experience, I had to say. If add a factor of their accent, they are worse compared to the guys here in the US. Without accent factor, they are about the same. But sure they are cheaper labor, no doubt about that.

Someone on another thread just told me that Dell dropped their indian call center due to customer service issues. I am not surprised, I had some issues with it last I tried to call. One huge problem is the quality of phone lines and that isn't their fault.