To: Sarmad Y. Hermiz who wrote (7495 ) 10/11/2003 8:48:15 PM From: Sam Citron Read Replies (1) | Respond to of 25522 the IIT folks are wasting their time staffing help centers to answer questions from US consumers If this is what you imagine IIT grads are doing, here's a reality check. Here is what some IIT alums are actually doing: iit.org With four times the population of the US, you'd think at least health care innovation would be burgeoning in India, since there is proportionate number of sick people. Yet I've never heard of a single pharmaceutical drug from India. So where is the innovation? Indeed biotechnology is the new emphasis. expressindia.com There are already Indian companies working in the pharma area. An example: RDY finance.yahoo.com When we see complete products coming from India, to solve problems we weren't aware of, then we can worry. Part of the reason that you do not see many innovative Indian products on the shelf is that India has had a desire to skip over the industrial phase and transition directly into the post-industrial phase because it is thought to create more value added jobs and cause fewer harmful externalities like pollution. Another part of the answer is that India is still in catch-up mode.What is happening now is that routine work is migrating to low cost India. That is not the same as buying Japanese cars for their superior design, quality and reliability. Read what Clayton Christianson has to say about disruptive technologies: A disruptive technology is a new product or service that isn't as good as your current product line; therefore, it doesn't appeal to your best customers. Typically, it's technologically simple. Often, it's more convenient to use. But it's less expensive, and you make lower gross margin dollars per unit sold. So it's not a discontinuous improvement in technology. It's something that's cheaper, simpler, and often smaller. disruptivetechnologies.com It takes a little time for them to migrate up the food chain. Just watch. Sam