To: michael97123 who wrote (25277 ) 1/20/2004 12:08:57 PM From: DMaA Read Replies (1) | Respond to of 793755 On the other hand, it is very easy for CEO's to forget people are listening - Sears CEO calls his customers stupid lazy bums:"But I think, beyond that, to me, a very interesting trend right now is the whole non-U.S. opportunity that's available, and ... if you think about personal intelligence and drive being randomly distributed by population -- you know, there are four or five times as many smart, driven people in China than there are in the U.S. And there's another four or five, three or four times as many people in India that are smarter or as smart or have more drive. And if technology is now going to basically reduce location as a barrier to competition, then essentially you've got something like whatever that was, seven or nine times, more smart, committed people that are now competing in this marketplace against certain activities.computerworld.com And then leave it up to his lackeys to clean up the mess:Editor's note: Sears today responded to this story with the following statement: "The quote [see story, below], during a panel discussion, was simply unfortunate wording on Alan's part. It is not at all the way he feels, and Alan sincerely apologizes for the misstatement. He knows that the United States has the best-educated workforce in the world. The point Alan attempted to make is that countries with populations several times larger than the United States by virtue of their size have substantial pools of educated and motivated workers. Changes in technology are allowing these workers increasingly to compete for work for U.S. companies. Although outsourcing is a discussion point, Sears has no plans or goals specifically related to offshoring."