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To: David Jones who wrote (16784)	2/5/2004 8:58:47 PM
From: bentway	Respond to of 306849

India has a natural advantage for this outsourcing, in that as a former British colony all educated people speak English, many perhaps better than you or I. In the past I read of Indian call center workers being trained in regional US accents, so they could pretend they were in say, Atlanta. I doubt they do this now that the word's out.

To: David Jones who wrote (16784)	2/5/2004 9:08:10 PM
From: Jay	Respond to of 306849

I wouldn't expect that, having recently visited India. It took 15 mins in an Internet cafe in Bangalore (India's SV) to check my yahoo e-mail! I think that incompetent US IT management is one of the main factors behind this out-sourcing phenomenon. I think that there is a general level of cluelessness in US IT management. This is the reason IMHO for all this out-sourcing. At some point I'm hoping that US management realizes that IT managers have managed to screw up with both top (US) talent and cut-rate (offshore) talent. If this happens, will we realize that software rules the world and it belongs in the US - ???