To: Maurice Winn who wrote (45929 ) 2/10/2004 5:46:30 AM From: elmatador Respond to of 74559 Google knows us all, MQ! 12:22:48GMT, 12 October 2003 Geneva was relevant in the past due to mainly two factors: 1) most telecoms were state-owned enterprises. 2) There was no Internet as a means to disseminate technological information. Most of those operators were fed by the major telecoms vendors. Bringing the Colonel from Equador who was Minister of Communications, or the technical director of PT Telkom Indonesia was de rigueur. Today any engineer out of the school has more information available to him than to the permanent secretary of the Minister. So the sales channel is now no longer in the hand of a few. The backroom deal concluded in Geneva is no longer necessary. Add to that ITU irrelevance and it becomes clear that Geneva may still exist but in a complete different format and for different purposes. Osvaldo Coelho, osvaldo.coelho@bol.com.br Project Director Transmission, Malaysia, ... <<In regard to your article, the new broadband access network is going to raise questions about who supports the network, who troubleshoots multicarrier services, how services can be backed up, and how service quality is specified in contracts and measured on the network. It's too early to say how any of these issues will be resolved, but you should monitor the progress of your local exchange provider toward the new broadband access network, to be sure you're ready for the future. If we pull a page from mobile business, wouldn't these issues be solved by outsourcing support and troubleshooting to a third party? That happened when we started building mobile networks: We didn't go to the telco's transport and switching people to solve support and troubleshooting issues. Perhaps this is the way to go. Osvaldo Coelho Prague Thanks for the comments. I agree that the craft issues are going to be important-even paramount-in this kind of network. I think we'll see three trends: first, increased service automation at all levels of the craft process, to reduce human intervention; second, a prepositioning of assets (making every copper loop Digital Subscriber Line DSL-ready at connection, for example) to reduce truck-rolls; third, the use of retail channels for PCs to support the communications connection-see the Compaq Computer and IBM deals with SBC Communications. -Tom Nolle PS: AC Flyer is going to have a heart attack! I know telecom stuff too!!!