To: HairBall who wrote (17753 ) 4/27/2004 9:13:01 AM From: TFF Read Replies (2) | Respond to of 17977 From Yhoo Group - Subject: Quote.Com Transistion The purpose of this post is to update you on recent activities here at Quote.com. As we announced in a post here on 2/27/04, we are in the process of transitioning the Quote.com business from our Mountain View office to our corporate headquarters in Massachusetts. The purpose of this move is to provide a higher level of support for Quote.com products, particularly QCharts. This transition will take place in the next few months. We are making every effort to insure that our customers do not experience any disruption while we make this transition. Please note that the key operational aspects of our business (i.e. the servers and operational staff) are not affected by this move. The move is limited to Customer Services and Product Development. QCharts is a very important business for us. We have heard your desire for more robust systems, better quality data, and more responsive customer support. It is exactly this input and our sincere commitment to offer a better product and service to our customers that formed the basis for this decision. In addition, we are a making significant investment in the product, including a major upgrade in processing capability that will be coming online by next quarter. Simply put, our goals are to increase the level of customer communication, to focus our resources on your needs, and to work together to build a better QCharts moving forward. We appreciate your statements of concern and those of support. We are listening and sincerely hope that, in the coming months, particularly after we complete the transition, you will see our commitment in action. Sincerely, The Quote.com Team.