To: ~digs who wrote (2 ) 6/18/2004 7:39:21 PM From: ~digs Respond to of 73 Notes taken from Chapter 2 of Laura Gurak's book Cyberliteracy: Navigating the Internet with Awareness tc.umn.edu -speed: internet users for the most part expect speed : speedy connections.. speedy replies to email.. quick access to a wide range of info (google) ... a slow experience on the internet causes a physical change in the state of our emotions : frustration, etc the need for speed often compels users to disregard formality and write casually w/ shorthand : thru for through.. tho for though, b4 for before, numerous acronyms such as 'btw, 'imo' ......... salutations and capitalization often omitted "Speed is seductive, often invoking us to post before we think" -reach: simple concept defined roughly as the number of people whom are able to take notice of a particular message reach of internet discourse leads to a lack of gatekeeping... gov't officials/parents/newspaper editors unable to control flow of information.. leads to potential for internet to be a more accurate source of news/opinions... IE iraqi people whom are blogging regularly about their thoughts and actions advent of internet makes for the easy creation of communities w/ common interest... helping to exacerbate hatred (as those whom might be racially motivated find themselves interacting w/ eachother and reinforcing their beliefs) and also helping to create positive communities (i myself recall a website that was put up to mourn the early death of a close friend... local people w/ a common friendship w/ her were able to interact and share their thoughts.. the website also reached a global audience which permitted outsiders to share their condolences). -anonymity: hard to know w/ whom you're really interacting with "ability to interact with people online heightens our sense of who they are" <-- reality is counter-intuitive .. easy for one person to create multiple identities a person's online perception of themselves can , over time, (whether fictitious or not) help to mold their actual being "Cyberliteracy implies caution when caution when considering identity." internet anonymity often makes it difficult to tell who the actual author of a particular document/media is .... blurs the line of plagiarism anticybersquatting laws now make it illegal for someone to knowingly register a domain name that consists of a trademarked name/product (note that mike rowe, a software engineer, tho not forced to do so legally, took down his website 'mikerowesoft.com' at the request of microsoft corporation... they did however pay him some money to do so) anonymity makes flaming easier than it otherwise might be in a real world setting -interactivity: unlike traditional media.. internet gives us an ability to respond "In a cyberliterate world, everyone is an author." opinion: talking back not always effective w/ large corporations. i recall having written ESPN re their billiards commentators and getting an automated response which essentially meant nothing ... message fell on deaf ears two-way nature of communication on the internet helps to facilitate interactivity opinion: companies who encourage customer interactivity have better retention rates/repeat biz ... those who stifle interactivity left in the dust ------- anonymous proxy: anonymizer.com FTC identity theft website: consumer.gov EFF's Unofficial Smiley Dictionary: eff.org The UCLA Internet Report Surveying the Digital Future: ccp.ucla.edu