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To: Lizzie Tudor who wrote (178733)	7/19/2004 3:48:41 AM
From: Amy J	Respond to of 186894

OT Lizzie, couple of things. It's more of a conceptual grey area. This isn't an "either - or ", nor black and white type of thing. Comms plays a friendly supportive role to other hightech industries so they can do their thing better. Comms is the fairy dust that makes things flow. Don't get hung up on terms like "mobile worker" and think in terms of its either this or that, because comms isn't one-dimensional. Comms is more about "flow", "n-dimensional," about the world flowing better, something much more conceptual than a simple one-off feature. There are many needed layers and pieces that make up comms, and in part is the reason the comm industry is so much more of a friendlier industry, because we all have to work together, otherwise no one wins. The culture is much different and so is the thinking. It's less confrontational, and more about building together. There isn't the luxury for one-dimension, when too many companies and things need to flow together. Sometimes comm people can sense flow issues (opportunities) faster than experts in their own fields, which is part and parcel of the need for comms to be supportive to others - by delivering the platform or tools needed to those experts in their fields so they can do their thing better. This is certainly not a negative against any expert such as yourself in the enterprise software business, because comms simply plays a supportive role to you/them (and their future derivatives which are increasingly more fluid) so they can do their jobs better. I want to avoid a tactical discussion on this, but at a strategic level will simply say the word "enterprise" could disappear someday and be replaced by something completely more fluid, at all levels. RE: " Take a look at accel or kleiner" While both of these firms are superb, I think the funk the industry is currently in, the size and nature, requires more of a thing for Microsoft to fix by providing the innovative tools for the industry to get to the next level - I have confidence in the intuitive powers of management and engineers at Microsoft. But I think the security, virus stuff has bogged the entire industry down and gotten in the way of innovation. I think it's seriously impacted the industry from moving forward. On another note, I'm wondering if SP2 will create a sales dip by keeping IT staff busy on its deployment and issues. Regards, Amy J