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Technology Stocks : Cisco Systems, Inc. (CSCO) -- Ignore unavailable to you. Want to Upgrade?


To: GraceZ who wrote (65978)8/11/2004 1:29:58 PM
From: Amy J  Respond to of 77400
 
RE: "Could it be that your client can't get their attention because CSCO has a non-compete agreement with a partner that serves that particular sector?"

No, my sense is this account is looking at something other than cisco, while cisco's reseller appears to be out of the loop maybe since it's not a f500. Will get to the bottom of this today. But do know what you are referring to, as what you are describing is standard in the industry. One thing we made sure to do some time ago, was talk to one of the cisco partners, which is sufficient enough for my purposes.

RE: "OTOH years ago when CSCO announced that they were splitting into 12-13 different divisions (can anyone here actually remember them all?) based on market my immediate thought was that this would result in clients being confused as to which division they should go to and confusion on the part of CSCO employees as to who deals with them."

You might have a good hunch. This is actually my fear. The industry channels feel a bit of a mess. On one hand, it's an echosystem that's connected, but on the other hand you see their echosystem MIA in some rather fundamental accounts. It's annoying.

RE: "Finally I got a third party to resolve the problem. Buying from the partner beat the hell out of dealing with them directly."

Oh definitely.

Regards,
Amy J