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To: bob zagorin who wrote (3851)	1/31/2005 10:31:44 AM
From: bob zagorin	Respond to of 4187

CommerceQuest Names The Normandy Group a Systems Integrator Partner TAMPA, Fla.--(BUSINESS WIRE)---- Combined Expertise Extends CommerceQuest's Enterprise Business Process Management Suite Across Multiple Industries CommerceQuest Inc. today announced a partnership with The Normandy Group, a consultancy that offers its clients innovative business solutions. The Normandy Group will serve as a Systems Integrator Partner and offer customized solutions built with CommerceQuest's Enterprise Business Process Management (BPM) suite. Recognized as a "solutions-based" services organization, The Normandy Group will improve its customers' use of information technology with the addition of CommerceQuest's TRAXION(SM) Enterprise Business Process Management Suite (TRAXION EnterpriseBPMS) to strategically address business requirements. The Normandy Group will also leverage TRAXION EnterpriseBPMS as part of its own services methodology to improve the efficiency and reduce the complexities of managing client projects. By building a services practice that recognizes the ability to track repeatable processes, such as those found in automating human resource functions, The Normandy Group will be able to provide faster and more effective services to all of its customers. "Aligning with CommerceQuest will offer our customers tremendous benefits as we work with them to improve key processes, business performance and time to ROI," said Chuck Burke, president and CEO of The Normandy Group. "The addition of CommerceQuest's Enterprise BPM solution to our portfolio of services will serve to further differentiate The Normandy Group from other systems integrators in the marketplace." Customers also recognize the value that CommerceQuest and The Normandy Group will extend to them. "The partnership with CommerceQuest and its Enterprise BPM Suite enhances and extends The Normandy Group's performance management solution offerings," stated Michael F. Rulli, director of information technology for The Drees Company Co. John Brown, controller of Delta Natural Gas Co., Inc., added, "The Normandy Group has helped Delta Natural Gas make information available to decision makers in the format that they need it. The Normandy Group focuses on business performance and process management and stands ready with the functional and technical competence, tools, and human resources to help take us to the next level." Recently, The Normandy Group was the recipient of ScanSource's Partner of the Year Award and is also a Cognos Pinnacle Partner. The consultancy focuses its expertise in the financial services, manufacturing, healthcare, retail, utilities, and telecommunications industries, which aligns with the vertical-industry expertise of CommerceQuest. "The Normandy Group is a well recognized firm with a strong reputation for providing effective business solutions to its customers, and we are excited to partner with an industry leader," said Miguel Andrews, director of business development for CommerceQuest. "Effective Enterprise BPM relies on a combination of strategic process analysis and design with integration expertise, and CommerceQuest is pleased to work as a BPM partner with The Normandy Group as they continue to improve the business performance of their customers." About CommerceQuest (www.commercequest.com) Founded in 1991, CommerceQuest is the only enterprise solutions provider that enables its customers to rapidly turn business strategy into business processes by fully integrating the work that people do with software systems that optimize business performance. CommerceQuest delivers a complete set of scalable business process management (BPM) solutions that leverage existing IT investments to unite people, processes and technology in a service-based architecture that spans the extended enterprise, from the mainframe to the Internet and everything in between. More than 500 industry-leading companies rely on CommerceQuest to help them integrate heterogeneous workflow and IT systems, including many of the Fortune 500 companies such as The Home Depot, Coca-Cola Bottling, Ahold, and American Express. CommerceQuest is a privately-held company and a member of Internet Capital Group's (Nasdaq:ICGE) collaborative network of Partner Companies. For more information about CommerceQuest, please call us at 813.639.6300 or visit us on the Web at www.commercequest.com. About The Normandy Group (www.thenormandygroup.com) The Normandy Group is committed to the success of various clients as a premier provider of innovative business solutions that encompass the people, process, and technology components necessary to create business value. Additionally, it is The Normandy Group's mission to exceed the client's expectations and give them a competitive edge in today's challenging business climate. We support growth and emerging clients with top professionals in business and technology. Protocol (i)(TM) is the company's proprietary framework known as a standard for delivering scalable and secure business solutions. The Normandy Group's unique approach to performance management, process improvement, and the application of industry best practices enables our clients to be first to market with leading-edge solutions realizing tremendous competitive advantages. The new pace of business requires a more forward thinking vision, greater agility in the marketplace, and a faster more nimble response to changing demands. CommerceQuest Claudia Duch, 813-639-6329 Claudia.Duch@commercequest.com or Ruder Finn Chicago Melissa Boehning, 312-329-3975 boehningm@ruderfinn.com 01/31/2005 08:00 ET