SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Politics : Politics for Pros- moderated -- Ignore unavailable to you. Want to Upgrade?


To: LindyBill who wrote (101823)2/23/2005 1:22:08 PM
From: LindyBill  Read Replies (1) | Respond to of 793754
 
Hit and Run - The Hippie Trail Leads to Telemarketing

This week's Economist (sub. req.) highlights an unexpected source of call center workers in India: Europeans happy to work for Indian wages. Here's a snippet:

Having cut costs in the British business, Prashant Sahni, Tecnovate's boss, wanted to expand across the Channel. But India lacked the language skills. When people had the language skills, they were unwilling or unqualified to do the work. "The key was to hire foreigners," says Mr Sahni.

So the company fills in gap year students and others who are willing to work for low wages just for the chance to live in Delhi. They require a year-long contract, but if the trend catches on in a more flexible form, it will probably turn into an attractive option for the countless backpackers traveling through India and Nepal who stop and work for three months every time they run out of cash. The plan seems to be working for now:

Tecnovate says its turnover rates are half the industry average of 35-40% a year. Mr Sahni says this is due in part to the foreigners, three-quarters of them young women, who make the place seem "cool."



To: LindyBill who wrote (101823)2/23/2005 1:33:33 PM
From: Lane3  Respond to of 793754
 
It is an excellent way to stay out of trouble with the court.

Yes, you're right. I considered in my last post adding something about potential legal risk in trying to anticipate what the lawyers would do with that info.

What got my mind going on this subject this morning was a comment I made to M yesterday about the flaw in using the value of IRAs and 401Ks as a proxy for how much money people have saved for retirement. Proxies always present a problem. And I'm always 1) noticing such things and 2) trying to be helpful. Perhaps the smart thing is to just answer the question they ask rather than to anticipate what they really want to know.