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Technology Stocks : Qualcomm Incorporated (QCOM) -- Ignore unavailable to you. Want to Upgrade?

To: John Hayman who wrote (137009)	2/24/2005 9:26:58 AM
From: jackmore	Respond to of 152472

From the killjoy folks... Slow Corporate 3G Adoption Expected February 24, 2005 Telecom providers touted their latest and greatest at last week’s 3GSM World Congress conference, but corporate buyers were decidedly unimpressed. Even experts speaking at the event predicted corporate America will be slow to adopt new mobility services because of a perceived lack of value from current voice offerings. "3G will compound the problems we have with voice today," said Daniel Taylor, managing director of user group the Mobile Enterprise Alliance. "It will only get worse with data." Investor research suggests that companies spent US$16 billion worldwide on mobility technology last year, excluding ongoing monthly expenditure on data and voice services, said Taylor in his speech. This shows a lack of understanding of business needs by telecom providers, he said, pointing out that companies are unlikely to have a business use for current 3G services such as music downloads, cameras or video-calling. Jessica Figueras, wireless software research director for analyst Ovum, said the industry has set expectations too high to deliver proper value to business users. "3G is a great illustration of enterprises preferring the basics such as lower cost and better bandwidth, as well as better customer care and billing options," she said. Business products should include a generic corporate telephony offering, including components for serving mobile and remote workers, said Taylor. Ideally, electronic billing and payment facilities direct to the operator; online ordering systems to manage spending and procurement more efficiently; a good helpdesk facility to save companies from having to create their own; clear service-level agreements for data services, bandwidth, latency and helpdesk response times; and a network-level capability for managing applications accessed remotely would be offered for business users, he says. Network coverage, geographical roaming and professional integration services are also areas of weakness according to Taylor. Handset frills are actually anti-business, he added. "We need devices without digital cameras," Taylor said. "You'd think it a simple request, but this is a hot topic. Most firms won't let cameras anywhere near their business." wirelessiq.info