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To: dougSF30 who wrote (156244)	4/14/2005 11:08:05 AM
From: j3pflynn	Read Replies (2) \| Respond to of 275872

DRBES, Doug - Guess that trumps Intel's pulled in desktop DC date of 4/18/05, eh? Paul

To: dougSF30 who wrote (156244)	4/14/2005 12:13:16 PM
From: TechieGuy-alt	Read Replies (1) \| Respond to of 275872

Now you see why Dell is eating HP's lunch! I changed the help person's name to "HP" below. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> You are connected with HP's US Chat Service. My name is HP. How may I help you today? you: I'm looking at the BL45p which supports the dual core. Your config says that 2 processors are included and 4 are supported. I'm confused. Does this mean that 4 sockets are supported and that two are populated with 2 dual core chips and I can add another TWO dual core chips for a total of 4 filled sockets with 4 physical chips with a total of 8 logical CPU's? HP: Great question. HP: yes that is correct, you will be able to populate 4 socket you: so I can have a 8 CPU base server for $3K + $2K for 2 extra CPU's = $5K? HP: Yes that is correct. HP: If you would like I can assist and provide you a formal quote for this configuration? you: What is the shipping lead time for this config with dual core CPU's? HP: The estimated ship date would be 5/21. you: May 21st? Why? That's 6 weeks away and this is a preconfigured product per your web site, no? you: ..and the "estimated ship date" it shows below the configured price is 4/15/2005? HP: Correct but each hard drive will increase 7 days. HP: If you would like I can assist you in this quote to get you a concrete ship date. you: 7 days = 1week not 6 weeks. So why May 21st? HP: Our estimated ship dates are teh worst case scenarios for shipping. By providing you a quote I can ensure the products are available for delivery, and provide a clearer ship date for this product and the options. HP: Are you still with me? HP: Due to inactivity, this chat session will end in 60 seconds. you: Yes. But fading :) Thanks for your help. I'll look around a bit more and I don't understand why you quote worst case lead times rather than "typical". You'll turn off a lot of folks that way. Maybe you want to kick that comment up a notch to your management. Thanks again. HP: I certainly will. HP: My contact information is: HP: <edited> <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< TG