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Pastimes : Computer Learning -- Ignore unavailable to you. Want to Upgrade?

To: Eric L who wrote (45975)	4/14/2005 6:18:19 PM
From: Gottfried	Respond to of 110653

Eric, thank you for the tip. I went there and it says... California Scheduled Maintenance (CENTRAL CALIFORNIA/YUBAHE - Comcast Engineers will be performing network maintenance in your area. This may temporarily affect your Internet connection. We apologize for any inconvenience this may cause. This outage was logged at : 4/14/2005 8:00:00 AM EDT.) General Outage - Resolved at 4/14/2005 4:05:07 PM EDT Now lets hope they tell their support people about this in case we CAN'T access the web. I'm pretty forgiving if Comcast tells me the reason and expected duration of an outage. What upsets me is when a rep on the phone asks me to jump through hoops to prove it's MY setup. Usually that's because he hasn't been informed about an outage.