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To: kaka who wrote (156759)4/18/2005 4:31:07 PM
From: RinkRespond to of 275872
 
Kaka, Dell has realized that yes, but isn't really correcting it (they are continuing to centralize support in India, not backing off in any meaningful way from what I read). Instead they are creating the perception that they are correcting the support situation...

Regards,

Rink