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To: Judi Simpson who wrote (46087)4/24/2005 10:22:16 PM
From: Gottfried  Respond to of 110652
 
Judi, MS has a suggestion for a similar condition support.microsoft.com

It involves a boot floppy. " If you can start the computer from the boot disk without receiving an error message, the damage is limited to the master boot record, the boot sector, or the NTLDR file. After Windows XP is running, immediately back up all data before you try to fix the boot sector."

Gottfried



To: Judi Simpson who wrote (46087)4/24/2005 10:54:37 PM
From: B.K.Myers  Respond to of 110652
 
Judi,

This is starting to sound like a hardware problem. It could be a number of things, from the motherboard, hard drive, memory or even your power supply. I can only think of one more thing to try before you start removing the hard drive to install in another computer.

Can you get into your BIOS setup? It is possible someone or something has changed your BIOS settings. I am not sure how to get into the BIOS setup on your computer, that information is usually displayed on the monitor when you start your computer. The BIOS setup is where you tell your computer what device to load the operating system from. Since you stated earlier that your floppy drive light does not come on then it is possible that someone has change the boot sequence to bypass the floppy drive.

Be very careful when changing any BIOS setting and be sure you write down the settings before you change anything. There are usually options to save the current BIOS setting and/or to restore the setting to their default values. If the setting look OK then I think that your problems are probably due to a hardware failure.

B.K.