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Technology Stocks : Dell Technologies Inc. -- Ignore unavailable to you. Want to Upgrade?

To: stock bull who wrote (175121)	8/17/2005 1:16:14 PM
From: BWAC	Read Replies (2) \| Respond to of 176387

Fred from India called today to discuss my recent satisfaction with Dell's customer support and my satisfaction with the problems resolution. Fred seemed to have a problem reconciling that limited warranty expired was in fact a valid excuse but was also wholly unacceptable as an answer to a customer with a slightly less than 1 1/2 year old computer. Fred proceeded to babble about the warranty in his very best Hindu/English Gibberish, while I continued to remind him that it was unacceptable customer service. Fred, who called me remember to gauge my satisfaction, hung up. I guess I am going to go down as very satisfied in their statistics. <NG>