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To: elmatador who wrote (225)9/2/2005 2:50:48 AM
From: Elroy Jetson  Respond to of 218474
 
That's all it took to change the Zenith plant around. Replace Zenith management with Sony management and Sony designs.

With Sony management and designs the ex-Zenith workers magically became efficient, twice as productive, while defects declined from 6% to 0.2%, the same as in Sony plants in Japan.

Its the same reason Qantas, flying since 1923, has never had a fatal accident. At Qantas, pilots and mechanics have the final say - no one in management can over-ride their decisions. The safest airline in the world with great service.
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