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Politics : Formerly About Advanced Micro Devices -- Ignore unavailable to you. Want to Upgrade?


To: TimF who wrote (252039)9/19/2005 11:19:48 PM
From: combjelly  Respond to of 1574261
 
"5 stages in response to crisis by Jack Welch"

Good post Tim. Up to stage 3, it perfectly describes the response to Katrina.



To: TimF who wrote (252039)9/20/2005 1:31:45 PM
From: tejek  Read Replies (1) | Respond to of 1574261
 
5 stages in response to crisis by Jack Welch

"The first stage of that pattern is denial. The problem isn't that bad, the thinking usually goes, it can't be, because bad things don't happen here, to us. The second is containment. This is the stage where people, including perfectly capable leaders, try to make the problem disappear by giving it to someone else to solve. The third stage is shame-mongering, in which all parties with a stake in the problem enter into a frantic dance of self-defense, assigning blame and claiming credit. Fourth comes blood on the floor. In just about every crisis, a high profile person pays with his job, and sometimes he takes a crowd with him. In the fifth and final stage, the crisis gets fixed and, despite prophesies of permanent doom, life goes on, usually for the better."


I missed this one when I went through the first time but I agree with CJ, that this is an apt description for at least three of the stages maybe even up to stage 4; however, it ignores the loss of life and misery that resulted. This wasn't a badly constructed freeway that has to be rebuilt, or a naval ship that has to have its gaskets refitted. People died and suffered badly because of sheer ineptude and indifference. People in FEMA were more worried about meeting the legalities of their assignment rather than doing their job; more concerned about appearances rather than being effective.

The five stages describe the event to some degree but Welsh concludes by suggesting that it will all end well because that's the way it works and all should be forgiven when that happens. Not so IMO. Things only improve when people demand that they be improved.

ted