To: Lizzie Tudor who wrote (182497 ) 10/31/2005 9:33:24 PM From: Dan3 Respond to of 186894 Re: Dell warning. It will be interesting to see if this is an industry wide thing or just Dell. My feeling is that Dell has lost some of its image in customer service, and also with AAPL coming up in the style area, Dell is a little lacking. These days, many if not most of the people who are interested and enthusiastic about their computers want AMD chips inside. The people who aren't interested in their computers don't want to pay much for things that don't interest them - Dell has limited itself mostly to the buyers who see their computers as toasters - computer as unfortunate but necessary expense. What still keeps Dell making money is that Dell retains a huge presence in the corporate market, where computer buyers are spending other people's money. A lot of execs buy themselves overprices PCs and notebooks so they can fell important - even if it's a meaningless waste of money for someone who does little more than email on their PC. Dell's new issue is that they were heading for dominance in the corporate market buy have now lost their momentum because Dell can't satisfy the demand of the most vocal and interested (if limited in numbers) consumers in the corporate market. So what were once all Dell accounts are now mostly Dell accounts with some workstation and server sales going to HP and Sun to satisfy the computer users who give a rat's about what's inside the computer case. HP or just about any whitebox maker can take care of all of your needs - they offer one stop shopping for your company. Pentium M / Centrino notebooks, Turion 64-bit notebooks, Xeon servers, Opteron servers - whatever you need, HP has it. Dell can give you some of what you need, but Dell, unlike HP or a whitebox maker, cannot deliver the complete package.