Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Technology Stocks : Dell Technologies Inc. -- Ignore unavailable to you. Want to Upgrade?

To: BWAC who wrote (175509)	4/21/2006 11:17:26 PM
From: John Koligman	Respond to of 176387

Well that's nothing new in not only the PC world but the computer support world in general. Back when I was supporting IBM's largest customers and fixing complex operating system problems our support groups were consistently relied upon to 'hash out' problems between different layers of both IBM and OEM software to figure out what the problem was. When customers are paying millions you can do that, and when customers were paying 'thousands' for a PC you can do that, but these days Dell apparently no longer wants to do that with a heavier workload in tech support and $500 machines. I'm not saying it's right, so you have to vote with you feet, although I don't know that the competition is that much better. Regards, John