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Politics : American Presidential Politics and foreign affairs -- Ignore unavailable to you. Want to Upgrade?

To: Oral Roberts who wrote (15384)	12/7/2006 10:46:47 AM
From: ManyMoose	Read Replies (1) \| Respond to of 71588

But as a rule there are far more good shops then bad. Those are the kind of shops that will get my repeat business and as many referrals as I can send them.

To: Oral Roberts who wrote (15384)	12/7/2006 4:32:24 PM
From: Peter Dierks	Respond to of 71588

You cannot buy a good reputation like you earned for being honest. There are shop rules to contend with. If ownership wants to maximize revenue, then the mechanics are instructed to find additional work. For example, the business model at oil change places is to upsell wiper blades, and air filters. I knew a mechanic that was very good, but you had to watch him like a hawk or he would take advantage. He left town eventually. Some shops also give the mechanic a percentage of upselling revenue, thus making it harder for the mechanic to keep the interests of the customer paramount.