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Technology Stocks : Dell Technologies Inc. -- Ignore unavailable to you. Want to Upgrade?


To: TigerPaw who wrote (175768)1/26/2007 4:48:43 PM
From: thames_sider  Respond to of 176387
 
That's also the paradox of effectiveness vs efficiency. I suspect it comes to any company moving from entrepreneurial leadership to a more conventional model.

Accountant and consultant types love efficiency. it's easier to measure, predictable, and cost-cutting works. Do what you are doing but strip out any spare capacity.

But better, IMO, is effectiveness. That's doing the thing which works best, but for the longer term, in ways which can't necessarily be easily measured... customer satisfaction? Quality product? It's much easier to be effective in a more ad-hoc environment, where you don't necessarily do exactly the same thing every time, and where you've got spare capacity if needed. It isn't necessarily so efficient, as such, but it may lead to better ways of working and a better end-product.

The paradox is, attempts to measure these via accounting-style proxies worsen effectiveness: and targeting these measures decreases efficiency, as you add unnecessary procedures trying to hit these nominal targets rather than doing what really needs doing...

Best of all is a balance. Not IMO often seen in any company large enough to have separate departments/functions for Change, Quality, Process or similar signifiers of too much management. ;-)



To: TigerPaw who wrote (175768)1/29/2007 12:03:23 PM
From: kaka  Respond to of 176387
 
TigerPaw,

Thanks for an insightful post !

Dell will have to explain much during their conference call for Feb. earnings release, and will be judged by how well they can begin to correct the current situation they are in. Unfortunately it will probably be the same old rhetoric instead of anything revolutionary.

cheers,
k



To: TigerPaw who wrote (175768)1/31/2007 6:05:55 PM
From: stockman_scott  Respond to of 176387
 
Rollins Out at Dell

redherring.com

January 31, 2007

Kevin Rollins stepped down as chief executive of Dell on Wednesday, as the PC maker warned its fourth-quarter revenue and profit would fall short of analysts’ expectations. Mr. Rollins will be replaced by company founder and chairman Michael Dell.

Mr. Rollins was credited with helping Dell perfect its once-formidable direct sales model, but he came under increasing pressure to resign after the once-dominant PC maker began to falter in a difficult environment of falling prices, intensifying competition, and lackluster corporate spending for technology. The company is also under federal investigation for its accounting practices.

Mr. Dell defended his successor last September when he argued that Mr. Rollins wasn't solely responsible for the company's many missteps.

Mr. Rollins, who worked side by side with Mr. Dell since joining the company in 1996, stepped into the chief executive role in July 2004. His resignation as CEO and board member is effective immediately.

“Dell has tremendous opportunities ahead of it,” Mr. Dell said in a statement. “I am enthusiastic about Dell 2.0, which includes our plan to provide the best customer experience, build a strong global services business and ensure our products deliver the best long-term customer value.”



To: TigerPaw who wrote (175768)1/31/2007 6:18:29 PM
From: stockman_scott  Read Replies (1) | Respond to of 176387
 
Dell's back at the helm, with his rep on the line

blogs.business2.com