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To: LindyBill who wrote (227918)	11/15/2007 11:25:13 PM
From: RinConRon	Read Replies (1) \| Respond to of 793772

Here is the e-mail reply I received from Lowe's today. Dear Lowe's Customer, Thank you for contacting Lowe's. You may already be aware that Lowe's has apologized for the advertising error in our holiday catalog. We understand the confusion created when we headlined the page of Christmas trees "family trees." The error was not caught before the publication was distributed and we are disappointed in the breakdown in our own creative process. Lowe's is committed to selling Christmas trees, as we have done for more than 60 years. And, we refer to the trees as Christmas trees in all television and magazine ads and in Lowe's advertising flyers. We will redouble our efforts to proof our catalogs in the future to prevent this issue from recurring. We appreciate your understanding. Thank you, Lowe's Customer Care