SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Technology Stocks : Dell Technologies Inc. -- Ignore unavailable to you. Want to Upgrade?


To: stockman_scott who wrote (176097)4/2/2008 6:59:46 PM
From: Raptech  Respond to of 176387
 
They seem to always be making poor decisions that drives them further behind. I have purchased at least 40 Dell's for myself and clients with one of the most attractive features being build to order.

I have been shopping for a new desktop and now ask myself if I want someone(s) on the production line, about to lose there job, to be building my computer. HP becomes more attractive as a source.

Rap



To: stockman_scott who wrote (176097)4/2/2008 11:06:22 PM
From: TigerPaw  Read Replies (1) | Respond to of 176387
 
Dell to Stop Making Fully Customized PCs

Actually Dell as an entity forgot how to make fully customized PCs in 2000 when they had their first big layoff. The process was never really written down (and I have read my autographed copy of Michael Dell's book and he wasn't close to how it really worked). It was a process embodied in a series of teams which evolved together and worked together to make sure that a fully customized order could be made, it could be built, and it could verified that it worked as requested.

In 1999 Dell hired some outside layoff specialists and under their recommendations they let people go based mostly on what they earned, not what they did. The build-to-order was broken. For the last 8 years they have tried to reconstitute it, and fix problems after the fact, but the process was embodied in the people who were gone.

The result is that Dell has had to be more cautious in what it offered. Sales have suffered.