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Pastimes : Where the GIT's are going -- Ignore unavailable to you. Want to Upgrade?

To: Neeka who wrote (174497)	2/2/2009 6:51:58 PM
From: ManyMoose	2 Recommendations Read Replies (1) \| Respond to of 225578

I'll try to post a couple of pictures. Our shipping started as something of a nightmare, but ended well. You can skip what follows, as it is merely a rant. My wife called a big trucking firm and was told that we could ship a minimum of 100 pounds for $125. We didn't know what our stuff weighed after I packed it in the crates. We loaded the crates on Dad's pickup and drove to the trucking company. The front office said go through the security gate. The security guy was very friendly and said go over to the ramp and somebody would come out to help us get loaded. After 30 minutes of waiting, I got antsy and went up the ramp and stood near a big dirty plastic curtain at the top of the ramp. Three or four guys on fork lifts zipped by and practically did a wheely parking so they could go to lunch. Somebody came by and asked if I was being helped. No. Go outside and wait. After 15 minutes another guy came out and asked if we were being helped. No. He came back out a couple of times, each time telling us somebody would help us shortly. Finally a fork lift driver came out, looked at our crates, and went back in for a pallet. Shortly he came out and weighed the crates at 300 pounds. Bless his heart, he stayed with me but knew nothing about receiving drop in freight. Finally we walked the length of a very huge covered sorting barn (must have been 1/4 mile long and I talked to a window. Window says go in and call upstairs. Driver stayed with me while I phoned upstairs. Finally I got an estimate of almost $400, to which I objected. Upstairs dropped the price to $350, which I felt compelled to accept. So, fork lift driver wrapped and banded our crates on a pallet. We shook hands and left. Wife and I stopped at the front office and asked for customer service. After more waiting somebody came out, then went back and got somebody else, who agreed to drop the price to $250, to which we were delighted. I, however, took the names off some lifesize portraits of three men, a father and two sons, founders of the trucking firm. They will get a letter from me explaining customer service, and praising the poor ignorant forklift driver who knew nothing but stayed with me. The agreement I thought I had required me to pick up the crates at the shipping terminal at home. I called a few days after we got home, and was told the crates had already been transferred to a delivery service. I said I didn't want that if I had to pay for it, but they said no charge. Next day the crates arrived, and today I unpacked them. I was very pleased with the end result, including the price, the prompt delivery, and the condition of the crates on arrival. The end.