SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Technology Stocks : Discuss Year 2000 Issues -- Ignore unavailable to you. Want to Upgrade?


To: C.K. Houston who wrote (325)10/26/1997 11:21:00 AM
From: Done, gone.  Respond to of 9818
 
Millennium mayhem: The world is racing to avert a computer disaster

Excerpt from: macleans.ca

"The problem?

When calendars flip from Dec. 31, 1999, to Jan. 1, 2000,
most computers will read 00 and won't know what
to do. Unless the code is corrected, many will
perform inaccurately, and others could shut down
completely. "It would be totally disastrous,
absolutely mind-boggling," says a somewhat
sheepish Juneau, who is now leading the Royal
Bank's fight to fix the so-called year 2000
problem by installing a four-digit year code.
"Those of us who wrote computer programs in the
old days never thought they'd be in operation by
1999."

Call it the ultimate revenge of the nerds.
Computers, which were supposed to make modern
lives so easy, are suddenly causing mass anxiety.
With the moment of truth only 26 months away,
businesses and governments are waking up to the
full range of potential snafus. Electricity could be
interrupted, telephone networks might collapse
and airline flights could be grounded if scheduling
programs for pilots and support crews go on the
fritz. Social assistance cheques may be
delayed--if the mail is moving at all--and
automatic teller machines could grind to a halt.
Elevators, thinking they have not been inspected
since 1900, may descend to the ground floor and
shut down.

Known in tech talk as the Y2K crisis (Y stands for
year, and 2K for 2000), the problem threatens to
reach into the homes of average Canadians. Some
experts believe that Macintosh hardware is
immune because it is set on the year 2040 not
2000. But older personal computers may misread
the date--though most will keep running. Experts
are advising consumers to check with
manufacturers to make sure their equipment can
handle the year 2000, especially date-sensitive
software such as personal-finance programs.
Computers are not the only gadgets at risk. Any
devices with programmable calendars, such as
video-cassette recorders, could malfunction. Some
will work properly again by setting the year back
to 1972, which happens to have the same calendar
dates as the year 2000. Other machines could
simply go kaput.

How did the geeks goof? Peter de Jager, a
consultant from Brampton, Ont., who has emerged
as the world's leading Y2K evangelist, argues that
executives and politicians are more to blame. With
their non-technical backgrounds, they simply
failed to take the problem seriously, despite
warnings dating back to 1969 from their
information-technology gurus.

The cost of stamping out the so-called millennium
bug could reach $830 billion worldwide, according
to the Gartner Group, a Connecticut-based
computer consulting firm. In Canada, de Jager
predicts, the final tally could total $10 billion,
with time and labor accounting for most of the
money. Doomsayers predict companies will be so
burdened by the expense that their stock prices
will plummet and the world economy will be cast
into recession. John Westergard, a U.S. technology
commentator, takes the computer-chaos scenario
one fantastic step further: he insists that
Americans, desperate for renewed prosperity, will
elect software mogul Bill Gates as president.

Despite the doomsday predictions, too many
Canadians remain complacent about the problem,
says de Jager, 42. He sounded the alarm in a 1993
article published in ComputerWorld magazine, a
U.S. weekly. Many companies and politicians are
still holding out hope for a magic solution, but
there is no silver bullet, he says. "This is a study
in denial," says de Jager. "A lot of people still
believe that this won't be a problem."

Governments have been the slowest to respond.
Earlier this month, federal auditor general Denis
Desautels slammed Ottawa for dragging its heels,
saying it may already be too late to prevent the
disruption of critical services such as
unemployment insurance payments and search and
rescue missions. As of last April, only a third of
the 50 government departments surveyed by the
auditor general's staff had completed their plans
for tackling the issue, the report stated. Desautels
pegged the cost of the work at about $1 billion or
more. "They're all running against the clock," he
said.

Canadian companies are only slightly ahead of the
bureaucrats. To boost their efforts, the federal
department of industry formed a year 2000 task
force last month headed by Jean Monty, CEO of BCE
Inc. It has been asked to report on the problem by
May, 1998.

The group's toughest job will be bringing small
companies up to speed. Right now, they are in the
worst shape, says Jean Allan, the managing
director of year 2000 services for Montreal-based
DMR Consulting Group Inc. In the age of
"just-in-time" delivery, that is bad news for large
corporations, which often rely on smaller
suppliers to provide critical components.

The country's major banks are furthest ahead. Even
de Jager says he is confident the banking system
will be operating normally when the millennium
arrives, and such basic functions as calculating
interest on mortgages, RRSPs and term deposits
will not pose a problem. At the Royal, Juneau says,
employees began mobilizing in early 1995. The
bank expects to spend about $100 million to fix its
60 million lines of computer code. "It's laborious
work," says Juneau. "The correcting itself is not
very difficult. It's just the sheer magnitude of the
task."

Despite all the hard work, there is no guarantee
every glitch will be avoided. The deadline is
simply too close. At Canada Post, where
executives expect to spend at least $70 million on
repair work, chief information officer Gilles
Farley vows to keep the mail moving. "We're
repairing components as necessary," he says, "but
not one iota more than that." At Air Canada,
spokeswoman Nicole Couture Simard jokingly
promises that planes will not fall out of the sky,
and says the situation will be under control by
1999. The bottom line at BC Tel is to make sure
that dial tones keep droning, says year 2000
program director William Lin. "But we just don't
have time to solve everything."

If the oversights are serious enough, companies
could end up facing a flurry of lawsuits. Last
month, a Detroit fruit and vegetable store launched
what is considered to be the first millennium-bug
lawsuit. Produce Palace International is suing
Tec-America Inc. for $140,000, claiming the cash
registers it was supplied with crashed frequently
because they were unable to process credit cards
expiring on or after the year 2000.

Besides lawyers, the bug's major beneficiaries are
programmers and consultants. "For many of these
companies, there's going to be a real bonanza in
revenue," says Farley of Canada Post. Some
analysts predict that the scarcity of qualified
programmers could push salaries up by 30 per cent
to 50 per cent in 1998 and 1999.

Despite the enormous expense, some experts claim
the cost will be a bargain when compared with the
money saved by describing years with only two
digits. A recent study by James Cappel and Leon
Kappelman, two U.S. business professors,
estimates that between 1963 and 1992 companies
that used the two-digit year typically saved over
$1 million per gigabyte of information stored.
Large companies at the time usually stored tens or
hundreds of gigabytes. If invested, the return on
those savings over the same period would have
been $15 million per gigabyte, the professors
estimated.

De Jager says executives who console themselves
with business school equations are seriously
deluded. If anything, the worst is yet to come.
Because the time for repairs is so short, he says,
many companies are sticking with two-digit year
codes and making minor adjustments that will
allow computers to operate for another 20, 30 or
50 years. However, not all firms are choosing the
same time frame. "We're recreating the problem,
even as we're fixing it," says de Jager. "Only this
time, it will be spread out across the future,
without us knowing when systems will fail."
Sooner or later, the problem is bound to be
solved--but, at this rate, it may take until the
year 3000."