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To: ftth who wrote (29686)4/4/2009 9:54:00 AM
From: Frank A. Coluccio1 Recommendation  Respond to of 46821
 
[Innovation & Disruption] While reading your take on the role of Luddites in blocking the adoption of leading edge capabilities, I was reminded of a short article I came across yesterday in the Harvard Business Review:
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Decoding Resistance to Change
Jeffrey D. Ford and Laurie W. Ford
HBR.org | April 2009

Strong leaders can hear and learn from their critics.

When a change initiative falters, the knee-jerk response can be to blame those who won’t get on board. Jeffrey Ford, of the Ohio State University, and Laurie Ford, of Critical Path Consultants, examine why that type of reaction is not only pointless but potentially destructive. Drawing on their years of research and consulting work, the authors recommend seeing resistance for what it really is—feedback—and propose five ways for leaders to use that feedback to effect change more productively.

Cont.: tiny.cc

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To: ftth who wrote (29686)4/4/2009 10:47:54 AM
From: axial  Respond to of 46821
 
Hi ftth -

You're right on several fronts. Why create change-enabling throughput, connectivity and computer literacy?

20% disconnected and don't care? If the news doesn't improve we might reach 75% in months.

Jim



To: ftth who wrote (29686)4/4/2009 11:04:46 AM
From: Sam Citron  Respond to of 46821
 
Bean counts of users/nonusers or luddites/non-luddites do not determine sound public policy in telecom or any other sphere of life. Anybody who wants may abstain, just as they don't have to send their kids to public schools.