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Technology Stocks : Cymer (CYMI) -- Ignore unavailable to you. Want to Upgrade?

To: Justa Werkenstiff who wrote (6966)	10/28/1997 1:48:00 PM
From: Paul Dieterich	Read Replies (1) \| Respond to of 25960

Off Topic FWIW (and it's certainly worth less now than this morning) E*Trade is back up. PD

To: Justa Werkenstiff who wrote (6966)	10/28/1997 2:18:00 PM
From: Mason Barge	Read Replies (1) \| Respond to of 25960

Although ETrade took orders from me before 9.30, I have been able neither to log-on to the online account or get anything other than a busy signal from the telephone accounts. I sent them a very nasty e-mail to the effect that, if they cannot capitalize sufficient computer equipment to handle heavy trading days, their more active customers will go elsewhere. Wall Street Access, where I also have an account, is $25 per trade and was working fine. Their computer is also faster under normal conditions. I intend to move all my business there unless I get immediate confirmation from ETrade that they are committing to a major server/software upgrade. I will say that ETrade has always done an excellent job of getting me good trades.

To: Justa Werkenstiff who wrote (6966)	10/28/1997 2:24:00 PM
From: Bobby	Read Replies (1) \| Respond to of 25960

Justa, Re: E-Trade I avoided E-Trade because I've heard the service is bad and I am willing to pay a little more to get rapid service. That is why I trade with Schwab. Unfortunately Schwab was just as bad yesterday and today. My theory that by paying higher commissions you get a company that is willing to invest more in infrastructure just doesn't hold true. I suspect there will be a lot of churning of brokers as electronic-oriented customers search for someone who is willing to pay the extra dollars to put a reasonable infrastructure in place. The sad thing is that the infrastructure just doesn't cost that much anymore, yet still these brokers think it is smart to pinch their pennies.