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Non-Tech : Datek Brokerage $9.95 a trade -- Ignore unavailable to you. Want to Upgrade?

To: clochard who wrote (5726)	10/30/1997 9:26:00 AM
From: Larry Voyles	Read Replies (1) \| Respond to of 16892

I could go for that (IP App for trading), but I can see a downside and increased expense for Datek. Instead of supporting just a few browsers and the occassional annoying newbie, you're supporting literally thousands of systems AND the increased expense of new development and support staff. Instead of giving it away to every Joe User, make this part of the "Datek Professional" system? Charge for the software and additional services? I would be willing to pay a reasonable amount. This would be like Terence Wilson's StockWatch. A very useful program, but I think the hundreds of stupid support questions drove him crazy. Then again, I do "maintenance and support" now, so I suppose my viewpoint is skewed. I get so tired of SUQs (Stupid User Questions, pronounced "SUCKS"). Just because my software is installed on your desktop, I don't think I should have to troubleshoot your printer, your modem, your word processor and your IP configuration.

To: clochard who wrote (5726)	10/30/1997 10:34:00 AM
From: pae	Respond to of 16892

When contemplating programmed interfaces, some key concepts are essential - even more so for a low cost provider. 1. Zen: simplicity is elegant. 2. KISS: Keep It Simple, Stupid. 3. Woody's rule: if builders built buildings the way most programmers write code, the first woodpecker to arrive would destroy civilization. Keep it simple and fast Datek! (But hey, Datek already knew that didn't they...)