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Technology Stocks : Apple Inc. -- Ignore unavailable to you. Want to Upgrade?

To: Road Walker who wrote (85265)	9/18/2009 4:17:55 PM
From: dhellman	Read Replies (1) \| Respond to of 213185

why not try battery replacement at apple first? I don't believe they will charge you if it turns out the damage is other than the battery itself. apple.com iPhone Out-of-Warranty Battery Replacement Program Frequently Asked Questions What is the iPhone Battery Replacement Program? If your iPhone requires service only because the battery's ability to hold an electrical charge has diminished, Apple will service your iPhone for a service fee. Be sure to follow these instructions for optimizing life span and battery life before submitting your iPhone for battery replacement. Note: Service may not be available if your iPhone has been damaged due to accident or abuse. Please review Apple's Repair Terms and Conditions for further details. How much does it cost to participate in the program? The program costs $79, plus $6.95 shipping. The program cost is $85.95 per unit. All fees are in US dollars and are subject to local tax. How do I participate in the program? Take your iPhone to your local Apple Retail Store or contact Apple Technical Support and inquire about the iPhone Battery Replacement Program. Will the data on my iPhone be preserved? No, the service process will clear all data from your iPhone. It is important to sync your iPhone with iTunes to back up your contacts, photos, email account settings, text messages, and more. Apple is not responsible for the loss of information while servicing your iPhone and does not offer any data transfer service. Please do not send any accessories with your iPhone. How long will service take? The service process normally takes three business days. See the iPhone Service FAQ for additional service options.

To: Road Walker who wrote (85265)	9/18/2009 7:30:36 PM
From: Cogito	Read Replies (1) \| Respond to of 213185

>>Called the ATT store and they rec'ed upgrading. Problem is I'm in the black hole between the end of the 12 month warranty and the early upgrade at 18 months. So I would have to pay $399 for a 16gig 3Gs instead of $199 on 12/12. << RW - That's extremely irritating. I wouldn't accept it. Since your phone is defective, I'm sure they'll make an accommodation for you. Just be insistent. Nice, but insistent. Keep talking until you get what you want - either a working 3G phone, or an upgrade for the upgrade price. It's not OK for the phone to die while you're in the middle of your contract. BTW, I'm assuming that you bought the iPhone at the AT&T store. If you bought it from Apple, take it into one of their stores and do the same thing - insistent but nice. - Allen