Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Technology Stocks : Apple Inc. -- Ignore unavailable to you. Want to Upgrade?

To: Doren who wrote (85388)	9/24/2009 8:31:35 PM
From: Murrey Walker	Respond to of 213185

I'd say it's worth keeping an eye on this. Could impact Apple's pretty good satisfaction ratings. Without a doubt! But, I'm not loosing sleep over it. (g) BTW, does anyone know what percentage retail represents, of the total pie (exclusive of the iPhone)?

To: Doren who wrote (85388)	9/24/2009 8:48:22 PM
From: Cogito	1 Recommendation Read Replies (1) \| Respond to of 213185

>>I'd say it's worth keeping an eye on this. Could impact Apple's pretty good satisfaction ratings. << Doren - Well, there are customer satisfaction ratings and employee satisfaction ratings. A thing like this would obviously affect the latter more than it would the former. One thing I believe about Apple is that they are as capable as any other large organization of making mistakes, but more capable than some in learning from them. My hope is that the publicizing of these complaints will motivate the company to make the necessary changes. - Allen

To: Doren who wrote (85388)	9/25/2009 11:55:04 AM
From: Win-Lose-Draw	Read Replies (3) \| Respond to of 213185

Yeah, but Apple isn't really selling high tech anymore. Most of its business is selling gadgets, and even the computer/non-gadget side is pretty much gadgetized here in the year 2009 anyway. The Apple Stores are - and should be - a lot closer to buying a shirt at Gap than buying a mainframe from a crew of white-shirt-and-tie IBM salesmen in 1969.

To: Doren who wrote (85388)	9/25/2009 12:59:37 PM
From: HerbVic	Respond to of 213185

Good summation of the issue, Doren. Good post. I think it's endemic to the manager/employee structure that is everywhere in business today. For that structure to work, there has to be oversight of the managers and a system in place for grievances that is willing to view both sides. All too often, managers look out for each other to the exclusion of common sense and fairness. When that happens, the powerless proletariat will resort to drastic measures to relieve their frustrations over the lack of a voice. Good management realizes that worker bees are the proverbial wheels of industry and will take care not to arouse ire over iron handed trivialities. Conflicts are treated as simple problems to be solved. Bad management adopts an elitist attitude toward their charges and views each conflict as a contest of wills. It's that "my way or the highway" stonewalling that creates an environment where otherwise productive employees become malcontents.