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To: RMP who wrote (67990)1/7/2010 9:21:12 AM
From: Cheeky Kid  Read Replies (1) | Respond to of 110655
 
Do you recall the error code?



To: RMP who wrote (67990)1/7/2010 4:03:00 PM
From: Ian@SI  Respond to of 110655
 
I just upgraded from XP to Windows 7

Me too. I couldn't get my tax software to update itself after reinstalling it on the new PC. It tries to replace itself in its folder then restart. Win 7 doesn't permit this unless instead of starting it normally, you:

1. Find the .EXE file using Windows Explorer
2. Right click on the file name
3. Select RUN AS ADMINISTRATOR

I hadn't expected this as I only have the administrator ID on my PC. The only clue was a popup instantaneously after selecting UPDATE.

The popup was completely blank except for containing a RED circle with a White X inside, and an OK button. There was no text anywhere that would give you a clue as to what was happening.



To: RMP who wrote (67990)1/7/2010 5:47:17 PM
From: Garlic Breath  Read Replies (1) | Respond to of 110655
 
Just for kicks I made a windows 7 image and their boot disk, reformatted my hard drive and reinstalled with the image and it worked flawlessly. I too was having problems with Acronis 2010 so being as Windows 7 versions works well I'll stick with it.