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Technology Stocks : COMS & the Ghost of USRX w/ other STUFF -- Ignore unavailable to you. Want to Upgrade?

To: drmorgan who wrote (8562)	11/4/1997 11:07:00 PM
From: Moonray	Respond to of 22053

Microsoft Network Online Service Unable to Sign Up New Users Redmond, Washington, Nov. 4 (Bloomberg) -- Microsoft Corp. said its Microsoft Network online service is unable to sign up new users because of a glitch in its computer database. The customer database can't process information from new subscribers and from existing ones who want to change their billing information, said Ed Graczyk, lead product manager for MSN. The problem began Monday night is being worked on, though he couldn't say when it will be fixed. The snafu comes three weeks after MSN was updated to offer greater reliability, speed and convenience. The third-largest online service behind America Online Inc. and CompuServe Corp. has been trying to assure customers that it won't repeat an April outage that halted their e-mail service. The latest disruption is unrelated to the Oct. 13 changes, Graczyk said. ''There are some problems. They're relatively minor,'' he said. He declined to say how many customers are affected. MSN offers both fee-based and free information, entertainment and services, such as the Expedia travel site. It is owned by Microsoft, the world's biggest software company, which is based in Redmond, Washington. Microsoft shares rose 1/8 to 134 1/4. o~~~ O