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Politics : Formerly About Advanced Micro Devices -- Ignore unavailable to you. Want to Upgrade?


To: tejek who wrote (558885)4/5/2010 4:23:31 PM
From: one_less1 Recommendation  Read Replies (2) | Respond to of 1576761
 
The tech guys said to ghost the machine and restore it to a previous time when you didn't have the virus, like two weeks ago. That is the simplest method but I didn't use it because I had just had mine rebuilt with a bunch of new programs and had just gotten it back after being high and dry for a week. I wanted it fixed now.

So I found some advice on line and tried it, I recorded the steps as I went because the advice by itself was a bit confusing. I wrote out the steps to share with others who might not be techies:

===================

For the Fake Security tool that takes over your desk top

Step 1. I had to reboot my computer and as soon as I saw the tool bar I clicked ‘Control, Alt, Delete’… to get the Task Manager pop-up window.

Step 2. In the Task Manager pop-up window I clicked the Applications tab to see the applications that are running. As soon as the ‘Security Tool’ application showed up, I selected it and clicked the ‘End Task’ command button. This gave me control of my desk top. Be quick so that you end it before it is completely loaded.

Step 3: Click the ‘Start’ button located on the tool bar. The list of your programs shows up.

Step 4: Click the ‘Run’ command. A little window is displayed with one entry field.

Step 5: Enter ‘msconfig’ in the field and click the 'OK' command button.

Step 6: Another window pops up. It should be the ‘System Configuration Utility’.

Step 7: Click the ‘Startup’ tab.

Step 8: Scroll down the list of items until you see an item that is just a random number. It may have from 5 to 10 digits in it. (I found two of them in my list and both were the ‘Security Tool’ virus.

Step 9: Uncheck the file we are talking about.

Step 10: Restart your computer and everything should work normally.

Step 11: Repeat steps 3 to 8 to find the files again.

Step 12: Use your curser to spread the ‘Command’ column out so that you can see the path to the file. Mine was in (C:\Documents and Settings \All Users\Application Data ...)

Step 13: Navigate to that location, using your file manager. You should see the file (the numbers) and inside the file you will see the ‘Security Tool’ application with the ‘.exe’ extension. Exe stands for executable.

Step 14: Right click on the file and select ‘Delete’. Then go to your Recycle Bin and delete it from there. Delete the short cut on your desk top too.