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To: sylvester80 who wrote (957)	6/27/2010 11:51:26 AM
From: ProDeath	Respond to of 6432

A long time ago, or so it seems to me now, Intel had an infrequent calculation error crop up in the Pentium processor. After trying to talk down the issue, Intel ended up replacing the processors. Over a period of weeks the firm I was with at the time had techs from GE Field Services, subcontracted by Intel, come in and swap out the chips. Number crunching was right at the heart of the operation, the analysts and statisticians were quite capable of estimating how frequently their calculations would be affected, their assessment was to either fix the existing hardware or give them back their Sun workstations. It ended up costing the firm a little bit for the man hours and down time to babysit the alien techs, including several hundred high end Intel based servers that were scattered coast to coast. Intel's final decision to offer replacement turned the heat way down on them and wouldn't you know, they got over it eventually. The next generation of their processors ( Pentium Pro, Pentium II, etc ) had software upgradeable microcode, so the end result was better for all. Hooray for Intel for finally remembering that the customer is always right :-) en.wikipedia.org