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To: Roger A. Babb who wrote (887)	11/12/1997 8:22:00 PM
From: Shege Dambanza	Read Replies (1) \| Respond to of 928

...This market is currently estimated to be about $1 billion and growing at 30 to 50% per year... Interesting. Whose numbers are you using? Market size numbers are all over the place, and depend on many things, including: - the definition of 'SFA' used by the market research company - the definition of the 'SFA market' - the reputation of the market research company - who paid for the research - the users of the research data In other words, so-called 'market-analysis' is notoriously unreliable. By the way, people that follow this thread can read a new book 'Sales Force Automation Using Web Technologies' by Khandpur and Wevers, published by John Wiley and Sons. Pretty interesting, and NetGain gets good press. The authors quote a market size of $3 billion in 1998, and a growth rate of 40-50%. This includes software and services.