To: zax who wrote (106148 ) 12/14/2010 1:25:38 PM From: Road Walker Respond to of 213176 Best Buy: PC Sales Took A Hit From Tablets? (Update) By Tiernan Ray Best Buy (BBY) shares are still down $5.97, or 14%, at $35.73, after the company missed fiscal Q3 numbers this morning and slashed its outlook for its most important quarter of the year. On the conference call, management review the problems: sales of television sets and video game devices and software were weak, in part hindered, it would appear, by Best Buy’s reluctance to cede profit for sales: gross profit rose 60 basis points, year over year, to 25.1% in the quarter. CEO Brian Dunn said the company had had a 20-year high a year earlier in video game market share, and so it was difficult for results not to come down. “We did not perform as well on some of the new game titles as we had expected,” said Dunn. He also cited the year-ago strong sales of Microsoft’s (MSFT) Windows 7 as setting up a high hurdle to cross this quarter, especially in the month of November. That’s consistent with data I mentioned yesterday from NPD that showed weak November sales compared to year-ago results driven by Windows 7. At the same time, there seemed to be an implication Best Buy might be suffering from some shift in the PC market to tablets. Dunn said: The Windows 7 launch last year was more significant than we and the industry forecasted, and we saw two main shifts occur in the tablet space. More overall customers migrating to tablets, and customers waiting, as they consider their purchase decisions on tablets versus netbooks and notebooks. While we’re pleased with our market share in tablets thus far, we believe we are positioned to become the primary destination for this category, as our vendor partners bring an array of exciting new tablets to market in the first half of next year. Update: Yep, management, during the Q&A, as much as said, without mentioning the iPad specifically, that Apple’s (AAPL) dominance of the category is not helping sales at the moment: The other thing I think that we’re optimistic about is it’s clear that the tablet concept is very hot in consumers’ minds. It’s extracted a lot of early adopter dollars right now. A lot of those dollars are going outside of Best Buy this minute because there’s a very limited number of manufacturers and products in that space, but that’s going to rapidly change as we head into next year, over the four quarters of next year. And that gives us a strong opportunity as when there’s a broad array of products and suppliers in this area, we do great.